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Multiple accounts

Work across more than one organization? Dockli holds several Microsoft 365 accounts at once and switches between them in a click.

Last updated: July 2026

If you work across more than one Microsoft 365 organization — say a main tenant and a client’s — Dockli lets you add each account and switch between them without signing out. It works like the account switcher in Teams.

The account menu

The account menu is in the top-right corner of the header. It shows your active tenant name and avatar. Click it to open the switcher, which lists:

  • Your active account — highlighted with a subtle grey row and an accent bar, so you always know which identity is current.
  • Any other added accounts, in a shaded block below — click one to switch to it.
  • Settings (the Autonomous Mode toggle for the assistant).
  • Add another account.
  • Sign out (top of the panel).

Adding an account

Click Add another account. Windows opens its account picker so you can sign in to another Microsoft 365 account — the same secure, broker-based flow as your first sign-in (see Signing in). Once added, the new account becomes active and Dockli re-scopes everything to it.

Switching accounts

Click any other account in the menu to switch to it. Switching is silent — Dockli uses the Windows broker (WAM) to flip identities without a prompt whenever it can, so there’s no password to re-enter.

Everything re-scopes per account

Each account is a fully separate context. When you switch, Dockli re-scopes to the new identity:

  • Favorites — each account has its own pinned sites and items.
  • Chat history — the assistant’s conversations are per account.
  • Sites, Teams, and OneDrive — the sidebar reloads to show only what the active account can access.
  • License and seat — Dockli re-checks entitlement for the new account, so plan features reflect that tenant. See Licensing and entitlement.

Dockli also keeps per-account navigation memory, so each identity’s browsing context is its own.

Signing out

Sign out in the account menu signs out the active account only. If you have other accounts added, Dockli promotes the next one and keeps you signed in as that identity; if it was your last account, you return to the “Sign in to Dockli” screen. On the way out, Dockli clears the outgoing account’s cached session data.

Moving files between tenants

Because Dockli holds several accounts at once, you can copy and move files across tenants — for example, from a client’s SharePoint into your own. Dockli streams the transfer between the two identities for you. The full walkthrough is in Copy and move across sites.

Under the hood

Account actions — status, sign-in, add, switch, and sign-out — go through Dockli’s local service under /api/auth/*. Tokens for every account stay in the encrypted MSAL cache owned by that service; the interface only ever learns which account is active. See Authentication and tokens.

Where to go next

Still stuck? Email support@dockli.io — a human replies within one business day. Or book a demo.